Shipping Information

At XI YUE SHOP. we understand that timely and reliable shipping is crucial when it comes to online shopping. We are dedicated to ensuring your sweaters reach you safely and in perfect condition. Please take a moment to familiarize yourself with our shipping policies:

**1. ** Shipping Locations:

We currently ship within [List the countries or regions you serve]. If you are located outside these areas, please contact our customer support team to inquire about the possibility of shipping to your location.

**2. ** Processing Time:

Orders are typically processed within 5 business days after payment verification.

Please note that processing time may be longer during peak seasons or promotional events.

**3. ** Shipping Methods:

We offer several shipping options, including standard and expedited services. Shipping costs and delivery times vary based on the selected method and your location.

You can choose your preferred shipping method during the checkout process.

**4. ** Shipping Costs:

Shipping costs are calculated based on the weight of your order and the selected shipping method.

You can view the shipping cost before completing your purchase during the checkout process.

**5. ** Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.

You can also log in to your account on our website to check the status of your order and track your shipment.

**6. ** Delivery Time:

Delivery times vary depending on your location and the selected shipping method. Standard shipping usually takes 20 business days, while expedited shipping delivers within 10 business days.

Please note that delivery times may be affected by factors beyond our control, such as customs delays or extreme weather conditions.

**7. ** Shipping Restrictions:

Some items, due to their size, weight, or shipping regulations, may have restrictions on international shipping. Please refer to the product description for any shipping restrictions.

**8. ** Shipping Issues:

If your order is delayed or you encounter any issues with the delivery, please contact our customer support team at 3593724147@qq.com.

We will assist you in resolving any shipping-related problems.

We are committed to providing you with a seamless and reliable shopping experience. If you have any further questions or concerns about our shipping policies, please do not hesitate to reach out to us.

Thank you for choosing XI YUE SHOP. We appreciate your business, and we look forward to delivering cozy and stylish sweaters to your doorstep!